Returns & Exchanges

At LEVEL8, we stand by the quality of our fashion collections and offer a 30-day window for returns or exchanges on all unworn items with original tags attached. We strive to ensure your shopping experience is as seamless as our designs, providing a straightforward process for your peace of mind.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original box.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location or schedule a pickup to send your items back to our distribution center.

• 4.
  Receive Your Refund

  After our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.